Returns Policy

Returns/Credits: A Returns Authorisation form must be sent with all returns. To request a returns authorisation form, please either email or call us on 0800 887 888 with your invoice number & reason for return.

All Returns must be made within 7 days. Goods must be in a resalable condition, in the original packaging and with a copy of the original Packing Slip/Invoice. Where goods are not defective delivery costs and a return fee of 25% may apply.

Branded Gear: Any goods personalised with embroidery or company logos cannot be returned.

Footwear: Boots returned under warranty must be cleaned before returned as it is a health & safety requirement.

* All goods remain the property of Cleanline Distributors Ltd until paid in full. Overdue accounts will follow debt collection procedures as set out by the Credit Policy of Cleanline Distributors Ltd.

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